Ordering & Shipping Information

 

There are three ways to order My Word Books.

Online Orders
  • All transactions are in Canadian dollars.
  • You do not have to open an account to place an order.
  • Multiple title orders are combined on one invoice for greater savings!
  • We do not collect or store your card numbers—we never have access to your card numbers or your banking information. All orders are processed through Shopify, a Canadian ecommerce provider.
  • We do not share, rent, or sell your contact information. 
  • Shipping costs are applied to all orders. Delivery typically takes 5-6 business days.
  • GST is applied to all orders.
  • For orders larger than 499 copies, please contact us before placing your order.
  • All purchases are non-returnable, except for books that arrive damaged. Please contact us about damaged books ASAP.
  • Customers outside Canada, please contact us by email.
  • Questions? Please contact us.

 

Invoice Orders
If you prefer to be invoiced and pay with a school or school district cheque, please send an email or purchase order with the book titles and quantities required. Please be sure to include the school name, shipping address, contact person, and phone number. An invoice will be emailed to you when the books are shipped. Multiple title orders are combined on one invoice for greater savings. GST and shipping cost will be added to all orders (same shipping rates as for online orders). All purchases are non-returnable, except for books that arrive damaged.

 

Approved Vendor Orders
V&L Information Resources 
7280-F Victoria Park Ave.
Markham, Ontario   L3R 2M5
P. 905-940-9809
F. 905-940-2329
E. mail@vlinfo.com
www.vlinfo.com

Shipping fees and taxes apply to all orders placed with V&L Information Services.

back to books