Ordering & Shipping Information

 

Online Orders

  • All transactions are in Canadian dollars.
  • You do not have to open an account to place an order.
  • Multiple title orders are combined on one invoice for greater savings!
  • We do not collect or store your card numbers—we never have access to your card numbers or your banking information. All orders are processed through Shopify, a Canadian ecommerce provider.
  • We do not share, rent, or sell your contact information. 
  • Shipping costs are applied to all orders. Delivery typically takes 5-6 business days. All book orders are shipped via FedEx or Canada Post by our fulfillment agent Friesens in Manitoba.
  • GST is applied to all orders.
  • For orders larger than 499 copies, please contact us before placing your order.
  • All purchases are non-returnable, except for books that arrive damaged. Please contact us about damaged books ASAP.
  • Customers outside Canada, please contact us by email.
  • Questions? Please contact us.
  • An official receipt for your purchase will be emailed immediately to the email address you enter when you place your order. This is the only receipt you will receive. If the email receipt does not show up in your inbox, please check the spam folder.

 

Approved Vendor Orders

V&L Information Resources 
7280-F Victoria Park Ave.
Markham, Ontario   L3R 2M5
P. 905-940-9809
F. 905-940-2329
E. mail@vlinfo.com
www.vlinfo.com

Shipping fees and taxes apply to all orders placed with V&L Information Services.

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